![]() ![]() Arlo Base Stations with three LEDs: Arlo can’t discover my Base Station during installation what do I do?.If Arlo is unable to discover your SmartHub or Base Station during installation, visit: Tap Base Station/Hub and follow the instructions in the app.If you do not have an Arlo SmartHub or Base connected to your Arlo account: You must add the SmartHub or Base Station to your Arlo system before you can sync any cameras to it. Review the following details to troubleshoot issues with a camera setup to a SmartHub or Base Station:Ĭheck the SmartHub or Base Station status If you perform all the steps properly and you still experience issues, you may need to perform a factory reset.Sync one camera at a time to the SmartHub or Base Station.Check the camera battery for sufficient charge.Make sure the SmartHub or Base Station is installed and operational.If you are having trouble connecting cameras directly to a Wi-Fi router, visit: What to do when Arlo is unable to discover your device during an install or setup directly to a Wi-Fi routerįor successful camera connection to an Arlo SmartHub or Base Station: What are the benefits of using an Arlo SmartHub or Base Station?.Arlo SmartHub and Base Station Compatibility.What are the minimum requirements for installing and using my Arlo system?.Not all Arlo cameras work with SmartHubs or Base Stations and some cameras have the option to connect directly to a Wi-Fi router. Ensure the camera is compatible with your SmartHub or Base Station. Make sure you are meeting the minimum requirements for your Arlo system to operate. When you are setting up or adding a camera to your Arlo system, a camera might occasionally fail to sync with your SmartHub or Base Station.
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