We do offer free exchange or full refund, plus return postage in some cases. If you received a damaged or faulty item not as described, please contact us with photos in 14 days of receipt of goods. ![]() ![]() Unfortunately these cases do happen but very rarely.Īll our goods are carefully inspected and firmly wrapped before shipping. We guarantee 100% satisfaction by offering you exchange or refund if the parcel is lost, stolen, damaged caused by long and possible rude transportation, seized or rejected by your customs. We do not offer discount for an order of a single item due to expensive shipping cost.īesides Escrow, we also accept Alipay, PayPal, AmazonPayment, credit card, bank deposit, wire transfer and personal check. Regarding price discount for multiple items, please email us model numbers (our SKUs) and quantity prior to your purchase so we can estimate the best price for you. The shipping discount is automatically deducted by EMS in-built system. We offer two parts of discounts for combine shipment. Our shipping price includes actual shipping cost, fuel surcharge, insurance and handling fees that are not dutiable. We make lowest selling price or declared value in commercial invoice so that you would pay less or even zero customs duty to import the goods. Please provide us with your telephone number in case of customs clearance and local delivery. Shipping status keeps updating in the transaction till your reception, please be patient and keep an eye on it. A tracking number will be added and activated when the parcel is shipped in 1-3 days after payment is cleared. Normally parcels sent to USA, Canada, Australia and West Europe take 2-5 working days for delivery, and 5-12 working days to the rest.ĭelivery might be delayed for a few days due to random customs inspections, holidays’ peak traffic, bad weather, incorrect address, receiver's absence at delivery etc. Our goods are shipped worldwide by EMS from China but mostly by DHL from Canada, based on delivery speed and our stock inventory. We, Asiatique Trade, sell thousands of quality swords, daggers, pole arms, axes, martial arts, stands, mounts, armors and military models at very competitive price. In addition we help you find and make whatever you are looking for.
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